The Bot Company Privacy Policy

Last Updated: July 30, 2026

Introduction

The Bot Company ("Company," "we," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you access or use our websites, mobile applications, products, devices, and related services and communications (collectively, the “Services”), including applications and tools made available to authorized employees, contractors, and other users. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the practices described in it.

Information We Collect

Depending on how you interact with the Services, we may collect the following types of personal information:

  • Information You Provide: Information you choose to provide directly to us, such as your name, email address, contact information, account information, communications, form responses, application information, photos, video, audio, and other content you submit through the Services or otherwise provide to us.
  • Technical and Usage Information: Information collected automatically when you access or use the Services, such as your IP address, browser type, device type, operating system, application information, device or application identifiers, usage information, interactions with the Services, log data, crash reports, diagnostics, and other technical metadata.
  • Operational Information: Information generated through your use of the Services, such as task or assignment information, application interactions, timestamps, product or device identifiers and connection information, and information relating to the configuration, testing, operation, use, or performance of products and devices.
  • Location Information: Location information when you use a feature that requires or permits location access, such as identifying or confirming where the Services are being used. We do not collect your location in the background unless we provide additional notice and obtain any required permissions.
  • Sensory and Media Information: Photos, video, audio, sensor data, and other recordings or information about individuals, objects, activities, or environments that you provide or that are generated through or in connection with the Services.
  • Nearby Devices and Network Information: Information used to identify, connect to, or configure nearby devices and networks, such as Bluetooth scan results, device connection details, nearby Wi-Fi network names, and similar connectivity information.

Depending on the feature, the Services may request access to your device’s camera, microphone, photos, location, Bluetooth, nearby devices, or nearby Wi-Fi networks. You can manage these permissions through your device settings, although some features may not function if a required permission is disabled.

How We Use Information

We may use personal information collected to:

  • Provide, operate, maintain, and improve the Services;
  • Authenticate users and administer accounts;
  • Communicate with you and send information you request;
  • Support product operation, configuration, testing, research, development, and task and operational workflows;
  • Collect, review, organize, analyze, and use data and media generated through or in connection with the Services;
  • Investigate and troubleshoot errors, monitor reliability, provide technical support, and improve safety, quality, and performance;
  • Protect the security of our accounts, products, devices, systems, and Services;
  • Administer applicable employment, contractor, workplace, project, or operational requirements;
  • Investigate suspected misuse, safety incidents, fraud, or security events;
  • Enforce our agreements and policies;
  • Comply with legal obligations; and
  • Protect our rights and the rights, safety, and security of our users and others.

If we intend to use personal information for a materially different purpose, we will provide additional notice and obtain consent where required by law.

How We Disclose Information

We do not sell personal information or disclose it to third parties for their own independent marketing purposes.

We may disclose personal information to third parties that help us operate the Services or our business, including but not limited to providers of authentication, hosting, storage, cloud infrastructure, communications, application monitoring, diagnostics, security, and technical support. These providers may process information on our behalf and subject to applicable contractual restrictions and legal obligations.

We may also disclose personal information:

  • To Company personnel, affiliates, professional advisers, auditors, insurers, business partners, or other parties where reasonably necessary to operate our business, provide the Services, or administer an applicable project or working relationship;
  • When required by law, legal process, or governmental request;
  • To investigate or prevent fraud, misuse, security incidents, safety risks, or violations of our agreements or policies;
  • To protect the rights, property, safety, or security of the Company, our users, or others; or
  • In connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.

Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operational, research, security, employment, contractual, legal, and recordkeeping purposes.

Retention periods may vary based on the nature of the information, the applicable Service, project, or working relationship, and the context in which the information was collected. When we no longer have a legitimate need or legal basis to retain information, we may delete, aggregate, or de-identify it so that it can no longer reasonably be associated with an individual.

We may retain information where required or permitted for legal compliance, security, fraud prevention, contractual obligations, employment administration, dispute resolution, research integrity, or recordkeeping purposes.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No system or method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Updates to the Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, Services, or operations. We may provide additional notice where required by law or when changes are material. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at privacy@bot.co.